Closing the Service Management loop between Service Fulfillment & Assurance


Broadcast Date: Thursday November 29, 2007
Presenters: Arindam Banerjee, Program Manager, Yankee Group
Nava Levy, Product Marketing Director, Amdocs OSS Division
Menachem Konorty, Product Line Manager, Amdocs OSS Division

Speed, convergence, Opex reduction and the increasing need to launch services faster are critical factors driving Service Providers' adoption of Next-Generation Network (NGN) architecture.

While launching and fulfilling innovative services is important, service assurance plays a pivotal role in exploiting the full potential offered by Next-Generation Networks as well. However, today there is a gap between Service Fulfillment and Service Assurance which prohibits Service Providers from exploiting the full potential of their networks.

In this webinar we will explore the reasons for this gap, and why today it is critically important to close the Service Management loop by linking Service Fulfillment with Service Assurance.

As this was a global event we realise the time was not convenient for everyone. If you could not make the actual webinar you can still get details of the recording, and a copy of the presentation, by following the links below.


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